Terms and conditions

Welcome to the Shell website. This web site is owned and operated by Shell International B.V., a company registered in The Netherlands with registered number 27155369 whose registered office is at Carel van Bylandtlaan 30, 2596 HR The Hague, The Netherlands.

Visitors to this web site are bound by the following terms and conditions so please read these carefully before going on. For the purposes of these terms and conditions, "this web site" means all parts of www.shell.com/ ; which may link to other Shell web sites.

Other Shell web sites may contain terms and conditions which are different from these terms and conditions. On your journey around the Shell web sites please check the terms and conditions of each web site which you visit and do not assume that these terms and conditions apply to all Shell web sites.

Click on link for more information

Disclaimer

Shell companies have their own separate identities but in this web site we may sometimes use "Shell", "Group, "we" or "us" when we refer to Shell companies in general or where no useful purpose is served by identifying any particular Shell company.

This web site may include links to external web sites. When you follow such links the external web site may appear as a full screen (in which case you will need to use the back button on your browser to return to this web site) or in some cases it may appear within the frame of this web site (in which case you will be able to return to this web site by using the navigation buttons within the frame). Where an external web site appears within the frame of this web site, this is purely for ease of navigation back to this web site and does not indicate any responsibility on our part for the external web site concerned, even if it is a web site owned and operated by another Shell company. These links are provided in order to help you find relevant web sites, services and/or products which may be of interest to you quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these web sites are suitable for your purposes. Shell International Limited is not responsible for the owners or operators of these web sites or for any goods or services they supply or for the content of their web sites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party).

All information or advice provided as part of this web site is intended to be general in nature and you should not rely on it in connection with the making of any decision. Shell International Limited tries to ensure that all information provided as part of this web site is correct at the time of inclusion on the web site but does not guarantee the accuracy of such information. Shell International Limited is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action.

Forum / Dialogues Disclaimer

The message boards on this site provide a public forum for people to communicate with each other, ask questions and express their views. Posting does not guarantee a response nor is there any obligation on any party to supply one. This site is moderated, and messages of an offensive, inaccurate, off topic or inappropriate nature will not be posted and may lead to IP addresses being blocked or banned. Furthermore, we reserve the right to remove posts that are inappropriate, inaccurate, off topic or offensive at any time.

Any material or views posted to the site or the forums by online users in any context whatsoever (including individuals connected to Shell) represents the personal views of the individual poster only, and as such Shell cannot be held responsible or liable for the content or accuracy of any posted (or any other form of transmitted) material in any way, or for any consequences resulting from its use.

The inclusion of such material within the website does not necessarily represent the position of, or an endorsement by, Shell. Should you choose to post to the boards and/or use, or act upon, any information contained within, you do so entirely at your own risk and accept sole responsibility and liability for doing so and for any consequences that may result. All comments, suggestions, graphics, videos, images, ideas (including product and advertising ideas), and other information or materials you submit to Shell through, or post or display on, this site will become and remain the exclusive property of Shell, including any future rights associated with such submission. You hereby disclaim any proprietary rights in such submissions. In the event applicable law does not allow a Shell company to obtain the intellectual property in such information or materials in the foregoing manner, you retain copyright and any other rights you may already have in such information and materials. In such event, by submitting, posting or displaying such information or materials, you give Shell a perpetual, irrevocable, worldwide, royalty free and non-exclusive license to reproduce, modify, translate, publish, broadcast or otherwise use or distribute such information and materials. Shell is under no obligation to keep your information or materials confidential.

You indemnify Shell against all possible damages or claims otherwise resulting from your use of this site including your submission of any materials through this site, and your provision of any links to this site.

Shell companies have their own separate identities but in this site we may sometimes use "Shell", "Group, "we" or "us" when we refer to Shell companies in general or where no useful purpose is served by identifying any particular Shell company.

Forum Rules

Each comment posted will vetted by moderators; comments that don’t comply with the following rules may be rejected:

  • Use aggressive, offensive language or post libellous comments
  • Advertise/promote external websites/businesses or spam the forum
  • Discuss or raise points that are unrelated to the topic

Participants to the forum should consider the following points when composing a comment and are recommended to:

  • Address the specific topic.
  • Support opinion with well-founded arguments and facts.
  • Reference points/subjects from opening post.
  • Post in English
  • Respect the views of others.
  • Expect each comment to be reviewed and vetted within a 24 hour period.
  • Only post links to relevant websites.

Repeat engagement is encouraged within the forum; however participants should not create multiple accounts or post the same comment. Shell will participate throughout the forum, but participants should not expect an individual response to comments.

Terms and conditions

This web site contains material including text, photographs and other images and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by Shell International Limited or have been licensed to it by the owner(s) of those rights so that it can use this material as part of this web site.

This web site also contains trade marks, including the mark "Shell" and the Shell emblem. All trade marks included on this web site belong to companies of the Shell Group or have been licensed to such companies by the owner(s) of those trade marks for use on this web site.

You may

  • access any part of the web site;
  • print off one copy of any or all of the pages for your own personal reference.

You may not

  • copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), broadcast, alter or tamper with in any way or otherwise use any material contained in the web site except as set out under "You may". These restrictions apply in relation to all or part of the material on the web site;
  • post any comments that could be libelous, blasphemous, obscene, constitute racial abuse, may infringe intellectual property rights or are otherwise objectionable or that name individual employees of Shell or its contractors and partners or places Shell in breach of Data Protection Laws or any other relevant laws;
  • remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the web site;
  • link to this web site;

without our express written consent.

If you wish to provide a hypertext or other link to this web site, please contact the webmaster with details of:

  • the URL(s) of the web page(s) from which you are proposing to link to this web site
  • the URL(s) of the web page(s) on this web site to which you are proposing to link

and we will consider your request. It is our decision as to whether we agree to your request and we do not have to do so.

Changes to Terms and Conditions

Shell International Limited BV may change the terms and conditions and disclaimer set out above from time to time. By browsing this web site you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the site.

Changes to / Operation of Web Site

Shell International Limited BV may change the format and content of this web site at any time.

Shell International Limited BV may suspend the operation of this web site for support or maintenance work, in order to update the content or for any other reason.

Shell International Limited BV reserves the right to terminate access to this web site at any time and without notice.

Data protection

Personal details provided to Shell International Limited BV or other Shell companies through this web site will only be used in accordance with our privacy policy. Please read this carefully before going on. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.

Complaints procedure

If you have a question or complaint about this web site, please contact the webmaster.

Jurisdiction

These terms and conditions are governed by and to be interpreted in accordance with Dutch law and in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the web site whether in contract or tort or otherwise the Dutch courts will have non-exclusive jurisdiction over such dispute.